Back

Cross-Org Alignment

Post-Merger Product Unification

Post-Merger Product Unification

Business Impact Product Strategy Scaling and Transformation
Show project

Unified ACG and Skills into one platform experience, ending three years of stalled attempts in two years. The Proof: lab engagement doubled.

Building an AI-Augmented Design Practice

Building an AI-Augmented Design Practice

AI Practice Transformation Design Leadership Design Quality Scaling and Transformation
Show project

Building standards, workflow, and governance for AI-augmented design before the company had any. The Proof: 2 wk -> 3 days, ~$830K saved, 96 %…

Shaping Vision and Strategy Across the Org

Shaping Vision and Strategy Across the Org

Business Impact Cross-Functional Influence Product Strategy Scaling and Transformation
Show project

Partnering with 5 divisions to shape vision and strategy across the org, influencing roadmaps and priorities through ’25/’26. The Proof: 45% → 84% on…

Business Impact Product Strategy Scaling and Transformation
Post-Merger Product Unification

Unified ACG and Skills into one platform experience, ending three years of stalled attempts in two years. The Proof: lab engagement doubled.

  • Design

    October 2023 to May 2026

  • Client

    Pluralsight. B2B SaaS, EdTech. Acquired A Cloud Guru in 2021.

  • My Role Then

    Director of Product Design, then Director, UX Product Design and Research. Reported to the CPO.

  • Scope & Span

    Hands-On Labs and six Learning Experience product areas across 5+ product squads.

  • Team & Reach

    8 direct reports in a 15-person Learning Experience org with 2 managers. (Product, engineering, content, and platform partners did not report to me.)

  • Platform Type

    B2B SaaS, multi-sided (Enterprise admin, individual learner, internal authoring)

  • Status (a/o Q4 '26)

    Pluralsight describes ACG courses, labs, and sandboxes as part of one unified solution. (Legacy ACG plans are no longer sold.)

  • Tags

    Change Management, Cross-Org Alignment, Enterprise Adoption, Platform Coherence, Post-Acquisition Integration, Team Capability

View Project
AI Practice Transformation Design Leadership Design Quality Scaling and Transformation
Building an AI-Augmented Design Practice

Building standards, workflow, and governance for AI-augmented design before the company had any. The Proof: 2 wk -> 3 days, ~$830K saved, 96 %…

  • Design

    OS done Q1 to Q2 2026, four+ months

  • Client

    Pluralsight. B2B SaaS, EdTech. ~ 1,900 employees. PE-backed, in stabilization.

  • My Role Then

    Director, UX Product Design and Research, Learning Experience. Reported to the CPO.

  • Scope & Span

    The Learning Experience design practice. Standards, workflow, tooling, governance, and enablement.

  • Team & Reach

    15-person org (2 managers). Partnered with the AI Product Manager. DesignOps, the design system team, and PMs and engineers from several delivery teams adopted the workflow voluntarily.

  • Platform Type

    B2B SaaS, multi-sided (Enterprise admin, individual learner, internal authoring)

  • Status (a/o Q4 '26)

    Standards and workflow in use at handoff. Spec-driven design piloted with engineering.

  • Tags

    AI Practice, Cross-Org Alignment, Governance, Operating Model, Team Capability, Transformation

View Project
Business Impact Cross-Functional Influence Product Strategy Scaling and Transformation
Shaping Vision and Strategy Across the Org

Partnering with 5 divisions to shape vision and strategy across the org, influencing roadmaps and priorities through ’25/’26. The Proof: 45% → 84% on…

  • Design

    Done Q2 2025 over 3 sprints (6 weeks)

  • Client

    Pluralsight. B2B SaaS, EdTech. ~ 1,900 employees. PE-backed, in stabilization.

  • My Role Then

    Director, UX Product Design and Research, Learning Experience. Reported to the CPO.

  • Scope & Span

    Search, Browse, Home, Navigation, Recommendations. Discovery surfaces reach 87% of platform users.

  • Team & Reach

    15-person org (2 managers). Aligned 5 Divisions at the leadership level and 6+ delivery teams (engineering, design, & PM).

  • Platform Type

    B2B SaaS, multi-sided (Enterprise admin, individual learner, internal authoring)

  • Status (a/o Q4 '26)

    In production at www.pluralsight.com; roadmap investment across 5+ divisions for 2025 & 2026 (est 2027)

  • Tags

    Cross-Org Alignment, Decision Frameworks, Platform Coherence, Vision

View Project